• Caring for local families since 2004
  • A care manager on call, day or night
  • We never accept referral fees

If you are here, something has probably just happened to someone you love. We are sorry. It is a lot to take in.

Maybe it was a fall, or a call from the hospital. Now you are being asked to make big decisions about their care, sometimes within a few days. For most families, it is the first time they have had to learn how discharge planning, levels of care and insurance actually work. And you are doing it while keeping up with work and family, and maybe grieving too.

You are not alone in this, and you do not need to have anything worked out before you reach out. We have spent more than twenty years helping families through weeks exactly like this.

Weeks we have helped families through

Perhaps one of these sounds familiar.

The hospital sets a date before you feel ready, and suddenly you are choosing between home with help, more rehab, assisted living or memory care. A few days to decide.

What worked last month does not work now, and nobody wants to be first to ask whether the home your loved one has lived in for forty years is still safe.

Your loved one has started wandering, or is doing new things that worry you. Maybe the caregiver has just given notice. What was working is not safe anymore, and it is hard to know what comes next.

Someone who was caring for your loved one dies, and that care becomes yours almost overnight, while you are still grieving.

How we can help

Sometimes guidance is enough. More often there is simply too much happening at once, during hours you are needed somewhere else.

It starts with a phone call, twenty minutes with a care manager who has done this many times. You tell us what happened, we call the hospital, the rehab, their doctor, and you come away with a clear picture of your real choices. From there, you decide how much you want us to take on, and we will tell you honestly what we think you need.

When we take something on, that usually means:

  • Speaking to the discharge planner, the facility and the doctors on your behalf
  • Finding the places that genuinely have a bed, at the right level of care
  • Going through the agreements and the real costs before anything is signed
  • Arranging transport, equipment and help at home
  • A written plan you can share with the rest of the family
  • Being there on the day of the move
  • Staying close through the first few weeks, when the small things go wrong
  • One care manager you can reach directly, day or night

What you can do now

  • Find out who is coordinating things.Every hospital has a case manager or social worker. One name and one direct number makes the week feel steadier.
  • Keep everything in one place.Notes on your phone are fine: names, numbers, what was said and when.
  • Let yourself ask for time.You are allowed to say “let me think about this overnight.” Nobody expects you to already understand how this works.

Talk to a care manager

Or call us now on (703) 424-7575. A care manager is on call, day or night. If this is a medical emergency, please call 911 first.

Why families call us

Since 2004

The longest-running care management practice in Northern Virginia, Maryland and DC.

Available 24/7

A care manager on call, day or night, so you are not waiting until Monday.

No referral fees

No facility, agency or vendor pays us, so nothing but your family’s situation shapes what we recommend.

One care manager

One care manager who knows your family and a team behind them, with a number you can call directly.

Still curious whether this would really help?

Answer a few quick questions and we will tell you what kind of support fits your situation.

Takes about two minutes.

ElderTree Care Management provides private-pay, non-clinical care management and does not provide medical advice. The guidance on this page is general information about care transitions, not medical or legal advice about your situation. Care managers do not accept referral fees from any provider, facility or vendor.