What is Care Management? A Holistic Approach to Elder Care

Care management is a comprehensive approach to elder care that focuses on the physical, emotional, and social well-being of the elderly person, as well as their caregivers. It involves identifying the individual's unique needs and creating a personalized plan to meet those needs. This approach recognizes that caregiving is not just about providing medical care, but also about supporting the emotional and psychological well-being of both the care recipient and the caregiver.

Key Components of Care Management

  1. Assessment: A thorough assessment of the individual's physical, emotional, and social needs is conducted to identify areas of concern and develop a plan to address them.

  2. Goal Setting: Specific, measurable, achievable, relevant, and time-bound (SMART) goals are established to address the individual's needs and priorities.

  3. Service Coordination: A network of healthcare professionals, social services, and community resources is coordinated to provide a seamless delivery of care.

  4. Caregiver Support: Ongoing support is provided to caregivers to help them manage their own stress, anxiety, and emotional well-being.

  5. Monitoring and Evaluation: Regular monitoring and evaluation of the care plan is conducted to ensure that it remains effective and relevant.

Benefits of Care Management

  1. Improved Outcomes: Care management has been shown to improve health outcomes, reduce hospitalizations, and increase patient satisfaction.

  2. Reduced Stress: Caregivers who receive support and guidance through care management experience reduced stress and anxiety.

  3. Increased Satisfaction: Both care recipients and caregivers report higher levels of satisfaction with their care when care management is in place.

  4. Cost Savings: Care management can help reduce healthcare costs by reducing hospitalizations, readmissions, and other unnecessary expenses.

Importance of Working with Certified Care Managers

When selecting a care manager, it's essential to choose a professional who is certified by a reputable organization such as the Aging Life Care Association® (ALCA). These certifications ensure that the care manager has met stringent criteria on credentials and education, including:

  • A bachelor's degree in a field such as nursing, social work, or gerontology

  • Completion of continuing education requirements

  • Passage of a certification exam

  • Adherence to a code of ethics

By working with a certified care manager, you can be confident that your loved one will receive high-quality care that is tailored to their unique needs. Certified care managers have extensive knowledge in eight key areas:

  1. Health and Disability: They interact with the healthcare system effectively and frequently, attending doctor appointments and facilitating communication between doctors, clients, and family members.

  2. Financial: They review and oversee bill paying, consult with clients' accountants or Power of Attorney, and provide information on federal and state entitlements.

  3. Housing: They help families evaluate and select appropriate housing options.

  4. Families: They help families adjust to caregiving responsibilities, cope with internal conflicts, and address care concerns.

  5. Local Resources: They know local resources in their communities and know how services are accessed.

  6. Advocacy: They advocate for clients' needs with healthcare providers and other stakeholders.

  7. Legal: They refer clients to legal experts, such as elder law attorneys, estate planners, and Powers of Attorney.

  8. Crisis Intervention: They offer crisis intervention when needed, helping clients navigate emergency departments and hospitalizations.

Getting Started

Review our care management checklist to see if you should consider a professional care manager.

If you're interested in learning more about our care management services or would like to schedule a consultation, please contact us today. 

ElderTree is here to support you and your loved one every step of the way!

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Home Safety for Older Adults: Preventing Falls and Injuries in the Home